Frequently Asked Questions

【Others】
Is there a shuttle service?
We provide transportation to the nearest Nishiura Station on the Meitetsu Line.
At check-in time, between 2:20pm and 4:20pm, union buses wil…Continue reading
【Others】
Can I leave my luggage before and after check-in?
Outside of the summer season, we can store your luggage before check-in and after check-out.Please rest assured that if you let the front de…Continue reading
【Others】
Can I send my luggage to the hotel first?
It is possible to send your luggage in advance if you pay in advance.When sending luggage, please contact us in advance, stating the name of…Continue reading
【Others】
What kind of service do you have?
"Please ask the front desk for the following items.
Free transfer between Meitetsu Nishiura Station or Nishiura Onsen-mae Bus Stop and the h…Continue reading
【Others】
Can I use a credit card?
Various credit cards such as Visa, JCB and NICOS are available.
【Others】
Can I bring in food and drinks?
I am sorry.Child retort Do not bring anything other than things such as baby food and milk please refrain from food sanitation management.

Reserve·Contact us

Please feel free to contact us if you have any questions.

0533-57-6111