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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there a non-smoking room?

    A guest room with a semi-open-air bath, "■wan■~Bay~" and a Japanese-Western style room■The Bay Room is a non-smoking room.
    All other rooms aContinue reading
  • Can I change my diet if I have allergies?

    Depending on the type of allergy, I would like to correspond as much as possible, so please contact us at the time of booking.
    Requests for Continue reading
  • Is there a game corner?

    There are about 15 game machines on the first floor, including UFO catchers, air hockey machines, and pachislots.Please enjoy with family anContinue reading
  • Is there a vending machine such as drinks / tobacco etc?

    Vending machines for alcoholic drinks, soft drinks, and ice cream are located in the post-bath salon on the second floor.
    There are no cigarContinue reading
  • Is there a coffee shop?

    There is Coffee corner “Are” on the first floor.
  • Is there a souvenir shop?

    "There is a shop called Hana Kazura on the first floor, which stocks a wide variety of famous sweets and local products.
    Dispatch by TakkyubContinue reading
  • Please tell me the opening hours for the large communal bath and open-air bath.

    The public bath (Kegon-no-yu · Shiraito-no-yu) is on the 2nd floor, and you can use it from 6 o'clock in the morning and 24 o'clock in the eContinue reading
  • Is it possible to make a day trip?

    From the 15:00 to 18: 00-, you can use the Large Bath "Kagen no Yu" (Menyu) · "Shiraito-no-yu" (Feminine) on the day trip hot spring. AdultsContinue reading
  • Please give details of child fee

    ●Elementary school children (meals and bedding included) are charged 80% of the adult rate  ●Children aged 4 and over but not yet in elementContinue reading
  • Is it possible to arrange massage?

    Massages can be arranged until midnight (45 minutes/¥5,940) Reservation required
    We also offer 60-minute course, 90-minute course, and refleContinue reading
  • What kind of service do you have?

    "Please ask the front desk for the following items.
    Free transfer between Meitetsu Nishiura Station or Nishiura Onsen-mae Bus Stop and the hContinue reading
  • Please tell me the fixtures in the room

    ●Air conditioning Air conditioning(Whole building)●yukata●Face towel·bath towel·toothbrush●Hand soap, body soap, shampoo, rinse●pot●safe(FreContinue reading
  • Do you have a refrigerator?

    All the rooms have a fridge.If you wish to order alcoholic drinks / juices, order it at the front desk (charged).
    We can not accept sweets, Continue reading
  • Is there a bath in the guest room?

    All rooms are equipped with a bath / wash function toilet.
    In addition, the bath of the room is not a hot spring.
  • Which is the place of meals?

    Depending on the accommodation plan, we will prepare in the room or dining hall (hall).(If there are many people, it may be a small ballroomContinue reading
  • What type of alcohol do you have?

    We offer sake (hot sake and cold sake), shochu (soybean and wheat), beer (Sapporo, Kirin, Asahi), whiskey and wine.
  • How to get to the inn (edited by my car) From the nearest IC?

    Tomei Expressway "Otowa-Gamagori" IC takes about 35 minutes via Orange Road from Tomei Expressway "Otowa-Gamagori" IC.
  • Please let me know the amenity items in the room

    "Yukata, bath towels, pouches (towels / toothbrushes) are available.Shower cap and razor are available on the second floor public bath.We seContinue reading
  • Please tell me the check in time and check out time.

    Check-in time is from 3 PM and check-out time is 10 AM.
  • Please tell me the safekeeping of valuable items

    In-room safe (free) Other, we will also keep you at the front desk.
  • Do you support barrier-free?

    One room with barrier-free specifications is available.We offer wheelchairs for rent (2 units).<Necessary - reservation> Although there are Continue reading
  • What is the meal content?

    The menu of the meal changes depending on the accommodation plan, but both are seafood-based seafood cuisine dishes.
  • Can I change to a vegetarian meal?

    We truly apologize, but we do not offer special cuisine.
  • Please tell me the quality and efficacy of hot springs

    The hot spring in the hotel is said to be an alkaline simple spring with spring quality, it is said to be effective for neuralgia, muscle paContinue reading
  • Is it a hot spring that will enter even during pregnancy?

    "Although a lot of pregnant women are taking a bath in the past, I have not heard of the story that there was inconvenience until now. In adContinue reading
  • Is there a parking lot?

    As for the free parking lot dedicated to the hotel, it is about 60 cars space, so when you come by car please be sure to specify at the timeContinue reading
  • How to get to the hotel (Public Transit)

    Get off at JR Tokaido Line "Gamagori" Station, 20 minutes by taxi. 30 minutes by route bus (Go to "Nishiura Onsen-mae" and get off at the enContinue reading
  • Can I stay with children?

    Of course you can stay.We would be pleased if you could choose our hotel for your memories of your family trip.
  • Is there a yukata for children?

    "Yukata for children is large (medium, medium, small) We stock the size.
    We will prepare a yukata robe that fits the size of your child. "
  • Can I use a credit card?

    Various credit cards such as Visa, JCB and NICOS are available.

Reserve·Contact us

Please feel free to contact us if you have any questions.

0533-57-6111