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Frequently Asked Questions

Frequently Asked Questions

【Hotel facilities / Equipment】
What is the internet environment like?
Free Wi-Fi is available in all rooms of our facility, however, the connection may be unstable depending on the location and time of day.We s…Continue reading
【Bathing / Baths】
Can I use the baths before or after checking in?
No.
During the summer beach season only, you can use the large public bath on the second floor until 2pm after check-out.
【Others】
Is there a shuttle service?
We provide transportation to the nearest Nishiura Station on the Meitetsu Line.
At check-in time, between 2:20pm and 4:20pm, union buses wil…Continue reading
【Information on surrounding area】
Are there any convenience stores nearby?
There are no convenience stores within walking distance.
It is located about 10 minutes by car.
【Others】
Can I leave my luggage before and after check-in?
Outside of the summer season, we can store your luggage before check-in and after check-out.Please rest assured that if you let the front de…Continue reading
【Others】
Can I send my luggage to the hotel first?
It is possible to send your luggage in advance if you pay in advance.When sending luggage, please contact us in advance, stating the name of…Continue reading
【Others】
What kind of service do you have?
"Please ask the front desk for the following items.
Free transfer between Meitetsu Nishiura Station or Nishiura Onsen-mae Bus Stop and the h…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
A guest room with a semi-open-air bath, "■wan■～Bay～" and a Japanese-Western style room■The Bay Room is a non-smoking room.
All other rooms a…Continue reading
【Meals / Restaurants / Bars】
Can I change my diet if I have allergies?
Depending on the type of allergy, I would like to correspond as much as possible, so please contact us at the time of booking.
Requests for …Continue reading
【Hotel facilities / Equipment】
Is there a game corner?
There are about 15 game machines on the first floor, including UFO catchers, air hockey machines, and pachislots.Please enjoy with family an…Continue reading
【Hotel facilities / Equipment】
Is there a vending machine such as drinks / tobacco etc?
Vending machines for alcoholic drinks, soft drinks, and ice cream are located in the post-bath salon on the second floor.
There are no cigar…Continue reading
【Hotel facilities / Equipment】
Is there a coffee shop?
There is Coffee corner “Are” on the first floor.
【Hotel facilities / Equipment】
Is there a souvenir shop?
"There is a shop called Hana Kazura on the first floor, which stocks a wide variety of famous sweets and local products.
Dispatch by Takkyub…Continue reading
【Bathing / Baths】
Please tell me the opening hours for the large communal bath and open-air bath.
The public bath (Kegon-no-yu · Shiraito-no-yu) is on the 2nd floor, and you can use it from 6 o'clock in the morning and 24 o'clock in the e…Continue reading
【Bathing / Baths】
Is it possible to make a day trip?
From the 15:00 to 18: 00-, you can use the Large Bath "Kagen no Yu" (Menyu) · "Shiraito-no-yu" (Feminine) on the day trip hot spring. Adults…Continue reading
【Use with children】
Please give details of child fee
●Elementary school children (meals and bedding included) are charged 80% of the adult rate　　●Children aged 4 and over but not yet in element…Continue reading
【Activities】
Is it possible to arrange massage?
Massages can be arranged until midnight (45 minutes/¥5,940) Reservation required
We also offer 60-minute course, 90-minute course, and refle…Continue reading
【Hotel / Guest rooms】
Please tell me the fixtures in the room
●Air conditioning Air conditioning(Whole building)●yukata●Face towel·bath towel·toothbrush●Hand soap, body soap, shampoo, rinse●pot●safe(Fre…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
All the rooms have a fridge.If you wish to order alcoholic drinks / juices, order it at the front desk (charged).
We can not accept sweets, …Continue reading
【Hotel / Guest rooms】
Is there a bath in the guest room?
All rooms are equipped with a bath / wash function toilet.
In addition, the bath of the room is not a hot spring.
【Meals / Restaurants / Bars】
Which is the place of meals?
Depending on the accommodation plan, we will prepare in the room or dining hall (hall).(If there are many people, it may be a small ballroom…Continue reading
【Meals / Restaurants / Bars】
What type of alcohol do you have?
We offer sake (hot sake and cold sake), shochu (soybean and wheat), beer (Sapporo, Kirin, Asahi), whiskey and wine.
【Access / Parking】
How to get to the inn (edited by my car) From the nearest IC?
Tomei Expressway "Otowa-Gamagori" IC takes about 35 minutes via Orange Road from Tomei Expressway "Otowa-Gamagori" IC.
【Hotel / Guest rooms】
Please let me know the amenity items in the room
"Yukata, bath towels, pouches (towels / toothbrushes) are available.Shower cap and razor are available on the second floor public bath.We se…Continue reading
【Hotel / Guest rooms】
Please tell me the check in time and check out time.
Check-in time is from 3 PM and check-out time is 10 AM.
【Use with children】
Is there a yukata for children?
"Yukata for children is large (medium, medium, small) We stock the size.
We will prepare a yukata robe that fits the size of your child. "
【Hotel / Guest rooms】
Please tell me the safekeeping of valuable items
In-room safe (free) Other, we will also keep you at the front desk.
【Hotel facilities / Equipment】
Do you support barrier-free?
One room with barrier-free specifications is available.We offer wheelchairs for rent (2 units).<Necessary - reservation> Although there are …Continue reading
【Others】
Can I bring in food and drinks?
I am sorry.Child retort Do not bring anything other than things such as baby food and milk please refrain from food sanitation management.
【Others】
Can I use a credit card?
Various credit cards such as Visa, JCB and NICOS are available.